Vendor Invoicing and Billing | Nationwide Security Service

Required reading. Please read this page in full, then confirm at the bottom so we have it on record for your firm.

Getting Paid

Bill It Right, Get Paid Faster

A clean invoice is the fastest path to payment. When every required detail is on the invoice, it moves straight through approval. When something is missing, it stalls, and your payment is delayed.

This page shows you exactly what we need and what a correct invoice looks like.

Why This Matters to You

Missing information is the number one cause of delayed vendor payments. Get the invoice right the first time and there is nothing standing between your firm and your check.

The Rules

What Every Invoice Must Include

Every item below is required. An invoice missing any of these may be sent back, which delays your payment.

Your company name, address, email, and telephone number

A job code for the post

An issuing date and a due date

Payment terms, for example net 30 or net 60

A reference number

The service location, and the store number if it is a retail store

Each day of service on its own line, with the IN time, OUT time, and total hours

Whether each line was armed or unarmed

Holidays on a separate line at the holiday rate

One invoice per job. Do not group multiple locations or jobs on one invoice

All invoices must be emailed to

[email protected]

See It Done

What a Correct Invoice Looks Like

Every label points to a required element. Match your own invoice to this sample. Click the image to enlarge.

Sample vendor invoice for Nationwide Security Service with every required element labeled — A correct invoice, with every required element labeled. Click the image to enlarge.

Download the Full Invoicing Instructions (PDF)

Track Your Payment

Stampli Invoice Tracking

Stampli is where you watch your invoice move through approval.

Sign Up When We Invite You

We invite every vendor to a free Stampli account during onboarding. In Stampli you can track your invoice as it moves through our approval process and report any issue to our team in one place.

Important: Your payment terms begin the day your invoice is received and accepted in Stampli, not the day you send it.

Go to the Stampli Portal

Stampli is invite based. We send your invitation during onboarding. If you have not received yours, open a ticket on the Support page.

Payment depends on more than a clean invoice. Repeat infractions, or failing to take corrective action, can hold up your payment until the issue is resolved. Review the vendor infractions and standards.

Have a question about a payment? Please do not call the main dispatch line for billing. Open a billing ticket on the Support page and our team will handle it on our billing schedule. This keeps your request tracked and answered in writing.

Required

Confirm You Have Read This

Check the box and enter your company email so we know your firm understands our invoicing requirements.